{ "attachments": [], "comments_archived": true, "date": "2006-04-20T21:41:35.000Z", "layout": "post", "tags": [ "asides" ], "title": "An Ode to AppleCare", "wordpress_id": 933, "wordpress_slug": "an-ode-to-applecare", "wordpress_url": "http://decafbad.com/blog/2006/04/20/an-ode-to-applecare", "year": "2006", "month": "04", "day": "20", "isDir": false, "slug": "an-ode-to-applecare", "type": "entry", "postName": "2006-04-20-an-ode-to-applecare", "html": "

I'm on my third 4G iPod 20GB, as of 10 minutes ago. The second one, I got back in October when I dropped the first one on a marble floor. But, last night, it died when it took a header out of my pocket and bounced off the parking lot pavement. Last time I used a mailer and sent it back to Apple for replacement - but this time, I just drove straight to the Apple store. The Genius Bar denizen took one look at it, held it to his ear, and said \"I'll be right back.\" A few minutes later, he returned from the back room and handed me my third iPod. It's syncing podcasts now and reloading music from my home server.

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I've got to say: I don't think I'll ever get an Apple product sans-AppleCare. I'm probably very tunnel-visioned at this point, but I can't imagine getting this sort of service from another gadget company. Over the past few years I've gotten a few replacement hard drives, a new keyboard and assorted keys, and now two new iPods - all covered by AppleCare. I'd say the cost has been covered.

\n", "body": "

I'm on my third 4G iPod 20GB, as of 10 minutes ago. The second one, I got back in October when I dropped the first one on a marble floor. But, last night, it died when it took a header out of my pocket and bounced off the parking lot pavement. Last time I used a mailer and sent it back to Apple for replacement - but this time, I just drove straight to the Apple store. The Genius Bar denizen took one look at it, held it to his ear, and said \"I'll be right back.\" A few minutes later, he returned from the back room and handed me my third iPod. It's syncing podcasts now and reloading music from my home server.

\r\n

I've got to say: I don't think I'll ever get an Apple product sans-AppleCare. I'm probably very tunnel-visioned at this point, but I can't imagine getting this sort of service from another gadget company. Over the past few years I've gotten a few replacement hard drives, a new keyboard and assorted keys, and now two new iPods - all covered by AppleCare. I'd say the cost has been covered.

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